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Terms of use

Last updated November 2026

These terms apply to your use of WattAudit (audit.energentindia.com), operated by Energent India. By creating an account you agree to them. If you do not agree, please do not use the platform.

1. Accounts

  • You must be 18 or older and give accurate information.
  • Keep your password safe. You are responsible for activity on your account.
  • Admin access is granted only by Energent India. Auditor accounts are activated only after KYC review.

2. For clients

  • You confirm you have the right to share the bills, photos and site details you upload.
  • Savings figures are estimates based on your bills, readings and stated operating hours. Actual savings depend on how measures are installed and used, tariff changes and other factors outside our control.
  • Fees, if any, are agreed in writing before a site visit.

3. For auditors (business associates)

  • You act as an independent professional, not as an employee of Energent India.
  • You must hold the certifications you declare and keep KYC details current. Changing KYC details sends your account back for review.
  • Record readings honestly and back findings with photos. Client data may be used only for the audit you are assigned.
  • We may suspend associates who breach these terms or receive repeated, valid complaints.

4. Claims and complaints

WattAudit helps you document and track disputes with DISCOMs and vendors. We do not guarantee any outcome, and nothing on the platform is legal advice. Draft letters must be reviewed by you before they are sent.

5. Acceptable use

Do not upload unlawful content, try to access data you are not allowed to see, or interfere with the platform.

6. Intellectual property

The platform, its checklists and software belong to Energent India. Your report is yours to use for your own site.

7. Liability

To the extent permitted by law, Energent India is not liable for indirect or consequential loss. Our total liability for any claim is limited to the fee you paid for the audit concerned.

8. Privacy

Our privacy policy explains how we handle personal data.

9. Governing law

These terms are governed by the laws of India. Courts in Mumbai, Maharashtra have jurisdiction.

10. Contact

Questions about these terms: audit@energentindia.com.